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Nobuntu N

1 reviews | Active since Aug 2010

24 Aug 2015, 13:20

Disappointed on interest rate granted on my home l

I probably should have just packed my bags and left this banking relationship quietly, but then I thought Hello Peter is the best platform to vent my frustration.<br> <br> I am in a process of buying a house. I have banked with FNB for the past twenty years Surprisingly Standard Bank has given me a better interest rate on my home loan than FNB. I had actually expected the opposite, given that I have banked with FNB for all these years. Its not just myself, but I have convinced friends, colleagues and family to bank with FNB and buy other FNB products. Obviously loyalty means nothing to FNB.<br> <br> I guess I might have to move my business elsewhere and start a new relationship with a new bank.<br> <br> Disappointed<br> <br> Nobuntu

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2015, 13:26
Official
Hello nndwandwa,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 746268.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***