DISAPPOINTED NOT VERY GOOD SERVICE

I AM VERY DISAPPOINTED AT FNB CONNECT AS I ORDERED ONLINE A CONSOLE THAT WOULD HAVE BEEN DELIVERED ON THE 7TH MAY ALREADY NO RESPONSE FROM THEM TO SAY THERE IS A DELAY NOTHING I HAD TO DO ALL THE CALLING SO MANY CALLS WAS MADE AND STILL I DONT HAVE A ANSWER TO WHY I'M STILL AWAITING THE DELIVERY. THE COURIER COMPANY CANT HELP ME AT ALL WITH ANY INFORMATION BECOZ THEY DONT HAVE A ANSWER FOR ME. TODAY IS THE 15TH MAY ITS BEEN 2 WEEKS NOW I'M VERY DISAPPOINTED. HOPEFULLY I WILL GET HELP THIS WAY. NOT SURE IF ITS JUST ME THAT IS EXPERIENCING THIS BAD SERVICE OR WHAT AND WHAT ONE CAN DO. JUST HOPEFULLY ONE WILL GET FEEDBACK ASAP THIS WAY.