Disappointed New Customer

Fnb and Ccd couriers are just pathetic, what's the use of getting your gold card delivered only to have the card not activated. It's just horrible service especially when wanting to switch to fnb. Cc'd couries sent me an email to request that I call them back and give them my address only to have them not call or send me an sms with regards to delivery which I never received after calling them they delivered it after ages and Fnb just deactivate my care without even enquiring the reason for the delay. Your systems was down on Monday and we as consumers never even got a response to apologise, which would've been solved at the Rosebank branch but as they moved to another store they will only reopen on the 28 September(at least they bothered to communicate that).