1 reviews | Active since Sept 2017
Disappointed in the Premier Services
This is not the first time I am disappointed in the Premier Services which we pay for quite a bit.
My first complaint was when I tried to get hold of the so-called always available premier bankers, to report some suspicious debit order on my account, and had no reply.
This time I cancelled my Cheque Card as it is missing.
It has been two days and have not heard of the premier bankers to ask where my card should be delivered, or to assist me.
When you cancel your card they clearly say I will be called.
FNB I really do not see the value in the Premier Card, I have gotten 0 value from it.
Hello Daniel-vollgraaff ,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Daniel-vollgraaff ,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)