TS
Tiffany S

1 reviews | Active since Sept 2019

17 Sept 2019, 08:26

Disappointed in FNB's service!!!

I'm not one to normally complain but I am utterly disappointed in FNB's service. I regret it more and more that I moved all my bank accounts to them earlier this year.

I was part of a ****, they assisted me in the ***** department, but did the job half I still waiting for them to get back to me after my first complaint last week Monday (9 September).

Then yesterday money dissappear out of my account and they can't say where it disappeared to?

I am NOT happy at all and I am considering moving my bank accounts!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2019, 10:08
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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