Disappointed in FNB service, especially as we opened 4 accounts!

My wife and I recently opened accounts at FNB. After 3 days we phoned card division, and were told cards were at the branch. 60kms round trip,no cards.4 days later phoned again,now with courier-given their number no cards received! Now told delays due to Covid (common new excuse for inefficiency) and new design of cards. Over 2 weeks later and endless calls, received old style cards! The first time I tried to use the account a notice popped up on my cell,to quick and small to read, now account did not show login emoji; tried to reset everything, no luck. Account now blocked. Yes next week back to branch. 3 weeks before I may be able to use my account, or maybe not?