Disappointed in FNB

Hi

I am disappointed in FNB for allowing a third-party to place a ***** hold on my account an didnt even protect me as their client no one contacted me to advise me that my account is on hold but they are communicating with the person who put the hold on the the account was told they will let the investigator (MOIPONE Gumbi) get hold of me he didn't do that but he is aware that the person who flagged the transaction said it was a false alarm so the investigator who failed to let me know their is a hold on my account didn't do that an now he is aware it's a false alarm an still is contacting me.