Disappointed in FNB
Disappointed in FNB! Debit order system is NOT running, and it has been off since last week Wednesday? I have been trying to reverse an debit order from last week Wednesday - I have no idea where the debit order is from... And the customer service is **********, had to hold 20min+ each time (4 days in a row) without any luck, each time I have a rude consultant who has no idea what they are doing
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2018, 07:10Good Day Bianca
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 07:10
Official
Good Day Bianca
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***