1 reviews | Active since Nov 2015
Disappointed in FNB
After being off debt review for 6 months FNB will still not update my risk profile nor will they upgrade my bank account. I could not wait to return to Fnb once I was done with my debt review now I would rather change banks. Went to the Cresta branch to try sort out my account and was told they can’t help me as it’s a Sunday? Would FNB rather I not bank with them ? Clearly they don’t want customers to be loyal and stay with them
Good Day Matt,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Matt,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***