Disappointed in FNB
<p>It's so easy to get a credit card all you have to do is say yes on the phone, but when I want to close my credit account it never happens and I just get billed every month. I've been in the fnb branches twice and even wrote an email but my account is still open. So disappointed in this useless services. I will advise people not to make the same mistake I did by joining fnb.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. Ref. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. Ref. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)