Disappointed FNB Ebucks Customer

I contacted FNB Ebuck on 03/04/2024 to report that my ebucks allocation for the FNB/Takealot Big day Purchase done on 15th December was not credited to my ebucks account. I was assisted by Karabo Radebe who requested that I forward an email with the supporting information and he will investigate and get back to me. To date I have not received any feedback. My overall experience with EBUCKS is always a struggle. The ongoing follow-ups are very frustrating.