YM
Yoliswa M
1 reviews | Active since Sept 2018
15 Feb 2019, 17:10
DISAPPOINTED FNB CLIENT
I am so disappointed with FNB. I am an FNB client. I paid R5000 to someone twice by mistake who is also a client at FNB and when I asked FNB to reverse the funds for me they told me they don't have the authority.
I tried to contact the person, no response at all. He is totally ignoring me. I need the money to pay my rent.
Please Hello Peter intervene on my behalf.
I'm helpless now.
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Feb 2019, 09:14Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply16 Feb 2019, 09:14
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
*** (option one)