MP
Meagan P

1 reviews | Active since Mar 2016

30 Oct 2016, 21:25

Disappointed FNB Client

<p>I would like to say I am very very disappointed in FNB as a bank and their lending. I am a client for almost a year. When I app**** for a loan with the bank in which my salary gets paid into every month I expect more. Irrespective of the fact that my credit score is low I would think they would help their clients. But no they dont. I am going back to Standard bank, they help their people irrespective. Only reason I switch to FNB is because I heard their monthly cost are lower. Lies.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2016, 13:51
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)