UM
Unathi M
1 reviews | Active since May 2015
04 May 2015, 09:41
DISAPPOINTED CUSTOMER
I opened a business account at FNB through the CIPC on their online banking facilities on the 8th of April and its now the 4th of May. I have not recieved anything from them. I have uploaded everything that they needed and all they keep on saying is that they will escalate the problem. I bank with FNB and would like to bank with them for my business but if this is the attitude I will get from them when my business is up and running then I am very scared to continue banking with them. I am very disappointed
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FNB (First National Bank)'s replyOfficial
06 May 2015, 10:51Hello mkruqulwa@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678305.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678305.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 May 2015, 10:51
Official
Hello mkruqulwa@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678305.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678305.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)