MB
Margot B
1 reviews | Active since Jan 2020
26 Jan 2020, 13:25
Disappointed
I app**** for a cheque account as well as a credit card which was supposed to be delivered to me via courier services.... Nothing has been delivered to me but I am receiving a credit card statement already. I enquired on Twitter & Instagram but no reply or acknowledgement. I then went into my local branch they resent my documents & still nothing. I am very unhappy about this & I don't think I want to be doing business with FNB to be honest if this is the type of service I am receiving.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Jan 2020, 09:55Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply27 Jan 2020, 09:55
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***