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Nellie N

1 reviews | Active since Jan 2018

18 Jan 2018, 19:42

Disappointed by the bad service from your private bankers

FNB private banking has the most pathetic service I have ever experienced!!! Their courier company CCD is even worse!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jan 2018, 09:06
Official

Hello Nellie-mafaku-nene

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback. It is advisable that you take down the contact details of the agent should there be any further enquiries regarding this matter.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***