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Peggy M

1 reviews | Active since Dec 2016

07 Dec 2016, 10:02

Disappointed by FEB consultant

<p>I called FNB this morning after I received a massage from them of unknown debit order in my account I called so that they can reverse the money back to me the consultant that helped was very rude I even wants to change my account cause of him . his name is Tshepo I called at 9:30.I am disappointed i don't expect such from big bank like FNB . </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2016, 10:38
Official

Good day Ms. Peggym2

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***