1 reviews | Active since Jan 2016
Disappointed and unhappy.
Firstly i would like to say that i have been your client for as long as i remember.And your services as always been great until today.I recently app**** for a credit card of which of course was declined for some stupid reason.I was told it would be better if we submitted it manually which was also done.I also brought supporting documents as requested to do so.I recently was offered a overdraft with one of the other banks and recently just got a new credit card of which is already half paid up. I havebeen following up regularly and to date no-one is able to give me possitive feedback.
Kind Regards
A very dissatisfied Client.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)