Disappointed after a victim of *****

I am so displeased with the service I’ve gotten. I had a *****ulent transaction go off my credit card last week Saturday. Within minutes I reported the transaction while it was still pending and I blocked and replaced the card.

FNB:-) R2500.00 reserved for purchase @ Google *ads*** from FB card a/c..419000 using card..9045.

I also made use of the secure chat to get feedback. It has been more than a week and the transaction is still there and the money has not been reversed.

I have taken all my loans with fnb, moved family members over to this bank. I have supported this bank so much and I am so disappointed with how this has been dealt with.

My case has been completely disregarded.