lR
lu R
1 reviews | Active since Oct 2019
17 Oct 2019, 09:47
Disappointed
I am very much disappointing with FNB. I just opened my gold cheque account online. To get it activated it was a PAIN which costed me a whole lot of airtime to call the call centre now and than,now that my account is up an running i got an sms saying they have loaded my account with R20.00 for swiping and R100.00 Ebucks, when i check the balance there is noting. When i called for help no consultant at FNB could assist nor on the secure chat.
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Oct 2019, 10:01Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Oct 2019, 10:01
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***