1 reviews | Active since Aug 2016
Disappointed
Good day
I have communicated with Fnb connect and Fnb general email address notifying them about my situation.
Im currently fighting for my step daughters ( **** case - cas no 533/11/2021), so most of the money io get literally covers legal fees, food for the family and whatever is left covers for petrol.
I want to fix my Fnb account, hence I ever received the new card, I haven't even opened it. I don't want to loose my Fnb account or credit card, so im disappointed that Fnb handed me over. I have communicated. I almost lost my car last year because my responsibility and duty as father was more important and i understand im supposed to keep my things up to date, however any parent would have done exactly what im doing now.
Im not asking for favor, however I communicated and then to be handed over, after communicating is really disappointing.
I don't have time to be on my phone as im busy with personal training and busy with lawyers.
Can you please communicate with the people Fnb was so quick to hand me over to, that I will fix my account and pay up the arrears. If you check on my account, nothing much has been happening besides me trying to keep my account, especially the business account.
I also reported ***** in my account last year already and till now I haven't received my money or even feedback. That money would have helped a lot, especially to keep the Fnb account clear, however Fnb was so quick to hand me over. What happened to my money??
Please advise the department trying to contact me to contact me via email. It's easier to type a message on emali(even if it takes forever), then for me to be on my phone, while providing services to a client.
Like I also said I'm at a breaking point with work and also legal case we are busy with.
I'm recieveing emails from ***** department notifying me that they will contact me, and honestly that is horrible service on a another level. The ***** case was opened last year already and we in March 2022 and I haven't recieved my money. I explained to them that, I will never withdraw such money myself, so who or how did it come out of my account. All I got was a reference number last year and nothing.
Like I said I want to fix my fnb account and I don't want to loose my credit card. I worked hard for that. I'm currently working my ass off and also prioritizing my step daughter Safety and dignity and fulfill the promise I made to her.
So please respond via email. Thank you and looking forward to a better solution.
Please advise the department trying to contact me to contact me via email. It's easier to type a message on emali(even if it takes forever), then for me to be on my phone, while providing services to a client.
Like I also said I'm at a breaking point with work and also legal case we are busy with.
I'm recieveing emails from ***** department notifying me that they will contact me, and honestly that is horrible service on a another level. The ***** case was opened last year already and we in March 2022 and I haven't recieved my money. I explained to them that, I will never withdraw such money myself, so who or how did it come out of my account. All I got was a reference number last year and nothing.
Like I said I want to fix my fnb account and I don't want to loose my credit card. I worked hard for that. I'm currently working my ass off and also prioritizing my step daughter Safety and dignity and fulfill the promise I made to her.
So please respond via email. Thank you and looking forward to a better solution.