Disappointed

I was trying to reverse a debit order which was still going of the incorrect account, I spoke to Lettie Nkuna from the secure chats on my FNB app, I must say I am appalled by the manner she conducts clients, she has this don’t care attitude and tries her best to get rid of you without answering my questions clearly.

I am not happy with FNB at the moment, I am really considering parting ways with you guys, won’t make much of a difference but every penny you guys over charge has a huge impact on our budget.