lM
lizelle M
1 reviews | Active since Feb 2013
14 Aug 2025, 09:22
Disappointed
I went onto my FNB app to report a charge I was unaware of. Fnb does not have a disclaimer saying the card will be cancelled and they do not tell you the charge when you order a new card. When I received money yesterday they charged me R160 and then later on charged me R47. When I asked what the R47 they said I never had enough funds in my account. Then the lady disconnected the chat when I asked how much is the replacement card because I was charged R207 . FNB is the worst bank ever.
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Replies (1)lM
lizelle M's updateReviewer Update
14 Aug 2025, 13:10Thank you so much for your prompt response. I received a call from one of your consultants and he was very helpful. He explained some of the things I did not understand and clarification.
lM
lizelle M's update14 Aug 2025, 13:10
Reviewer Update
Thank you so much for your prompt response. I received a call from one of your consultants and he was very helpful. He explained some of the things I did not understand and clarification.