TT
Tsholofelo T
1 reviews | Active since Sept 2019
06 Sept 2019, 08:27
Disappointed
At FNB your service is really POOR. I happen to be a new joiner to your bank and I'm already dissatisfied. My personsl documents were lost and now my card is not active yet.
I am angry , I was put on hold then hung up on when I called in to ask for assistance. I even want to cancel the entire process because if I can't get help now then what happens in the future?
Yesus, I'm disgusted
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Sept 2019, 10:04Good Day Tsholofelo Tladinyane
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
FNB (First National Bank)'s reply07 Sept 2019, 10:04
Official
Good Day Tsholofelo Tladinyane
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***