Disappointed

I am very disappointed in FNB I always thought FNB is the bank but how wrong I was. When the lock down started i try to arrange some payment holiday with them on my bond . I phoned, mail and even when to the bank were they helped me on my phone to sort out a payment holiday from 27 March to 1July nothing from FNB but j have done some paymentS. On 2 July I heard from the bank I must please pay or they will had me over to there legal department But leave it there i will move my small business account i will tell all my staff to move their accounts and my bond. Please FNB do not say we can we help .