MJ
MJ J

1 reviews | Active since Apr 2012

12 Jun 2019, 20:38

Disappointed

I am very disappointed with the eBucks level I am on. I've changed my account to a Fusion account, got my husband to get a spousal account, I have a Personal loan and a revolving loan, I use my app as well, so how many more things to have to do just to go up a level, it's ridiculous!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2019, 10:09
Official
Good day Martinique, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***. 

Regards,
Hello Peter Complaints Team

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