DS
Derick S
1 reviews | Active since Jan 2019
08 Apr 2019, 08:49
Disappointed
I apply telephonically for a checque account , the lady told me it will take 5 days to deliver card, it's now more than 2 weeks and I'm still waiting . I'm scared because I cancel at my previous bank Capitec WHICH GIVE ME GREAT SERVICE so my salary will be paid in Fnb. IF i KNEW IT BEFORE I WILL NEVER JOIN FNB !
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
08 Apr 2019, 10:26 Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Apr 2019, 10:26
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
DS
Derick S's updateReviewer Update
12 Apr 2019, 11:44Still waiting - for my card - service really bad !!!
DS
Derick S's update12 Apr 2019, 11:44
Reviewer Update
Still waiting - for my card - service really bad !!!
DS
Derick S's updateReviewer Update
12 Apr 2019, 11:45Don't get this poor service at capitec , this morning was inform another 3-5 days,
DS
Derick S's update12 Apr 2019, 11:45
Reviewer Update
Don't get this poor service at capitec , this morning was inform another 3-5 days,