DP
Devan P

1 reviews | Active since Jun 2016

27 Dec 2018, 14:26

Disappointed

Still no reply from FNB Private Clients about a simple query. They have not even bothered to contact me about resolving my query. They provide reference numbers and promise to call but they lie. Simply unhelpful and don't care attitude. I just want to now close my Private Clients account with them.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Dec 2018, 10:27
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards Hello Peter Complaints TeamRobyn Hay*** (option one)