NK
Naseeba K

1 reviews | Active since Jun 2018

10 Jul 2018, 15:29

disappointed

Settled my credit card account with FNB which i was constantly hounded for.

it has been over a month and a half and i have received no assistance in getting a paid up letter, requested assistance online countless amount of times, i received a call from someone who promised to assist and call back and that as well as not happened.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2018, 15:46
Official

Good Day Naseeba Khan,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Credit card to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***