Disappointed

I recently cancelled my current credit card and went to open an FNB Gold Credit Card as I wanted the benefits of earning ebucks. The service was good in terms of applying for my card. However, I specifically stated several times that I was opening the credit card in order to earn rewards/ebucks. I also asked if there was anything I needed to do to set up my ebucks rewards benefit linked to my new credit card and I was told nothing. Imagine my surprise, when after spending a considerable amount of money on my credit card and after waiting to see my ebucks earned, I see my balance is 0. I contacted the ebucks call centre and only then was told that I actually do not qualify to earn any ebacks at ALL as my husband and I have a joined cheque account in his name and not my name. This was never told to me and naturally I would have made another arrangement had I known. So I have paid to open a credit card that is pretty much of no use to me. I am so disappointed.