NM
Nonkululeko M

1 reviews | Active since May 2014

15 Mar 2016, 17:55

disappointed

I took a temporary loan of 5000 which is payable within 31days from my understanding. You will never believe what these guys did. From the 5000 fnb paid 428 on the 14th of march without my knowledge.my question is how can you lend me money n still take the same money back to pay for the loan ***. How do you guys do buisness. I want to make arrangements for the the remaining money to go off on the 1st. I'm so disappointed with fnb really. You assist me then take the same money back n pay the loan why.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Mar 2016, 07:53
Official
Hello lecko,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 889261.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)