DN
Dipika N

1 reviews | Active since Dec 2015

30 Dec 2015, 11:42

Disappointed

Debiting my account before the confirmed date. And then saying my account is in arrears. Putting me in bad credit to apply for a loan or an increase in my limit because of internal communication issues. Very disappointed

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Dec 2015, 11:50
Official
Hello dipika2605,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 839693.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)