KB
KENNETH B
1 reviews | Active since Mar 2009
14 Oct 2015, 11:59
Disappointed
I am disappointed with the service received. I CANNOT believe that the two ladies could not update my details. All I need is the otp to be sent to a different number. I wasted my time and telephone bill by talking to them asmy request is still not done.
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Replies (1)
FNB (First National Bank)'s replyOfficial
14 Oct 2015, 13:42Hello balifk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 785217.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 785217.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Oct 2015, 13:42
Official
Hello balifk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 785217.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 785217.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)