Disappointed 101 FNB you are letting me down BIG TIME!!

Item: FNB (First National Bank)
Rating: 1
Author: Colin L

I have been trying to change a daily limit on my account for the last TWO hours!! to pay an account..the daily limit says something like ***!! I have idea how to change as it won't let me, what's more when you jump through 20 hoops each time an OTP before you get the result-code 999 sorry beyond your daily limit! What?? I haven't GOT *** in my account nor am I payout ***!! when you try to get someone or something to answer -its BLEEP-nothing! Oh so very disappointed in yoru bank!! STILL CANT PAY MY ACCOUNT AND NOW HAVE TO DRIVE 25mons to the closest FNB. PLUS the web site has NO where to ask or leave a question!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

28 Oct 2019, 12:10

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply28 Oct 2019, 12:10

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***