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mpho M
1 reviews | Active since Apr 2015
05 Dec 2018, 05:41
Disappeared funds from FNB Acc
my money disappeared from my FNB account without any trace, this used to happen a lot, I reported it and it stopped. now I have to go through this again!!!! I promise if this doesn’t get solved I will change banks. Our monies are supposed to be safe with you but clearly some people from your own company keep *****ing from your clients and nothing is being done about it. This is really annoying.
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Dec 2018, 10:21Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply05 Dec 2018, 10:21
Official
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)