MS
Mooketsi S

1 reviews | Active since Oct 2018

08 Oct 2018, 20:21

????Disapointed

I fail to understand why i do not qualify for a temporary loan when I only used it once to loan R200,I thought I could rely on my bank in terms of an emergency but no,so heart broken that my son will be attending school without shoes tomorrow.When I don't even owe my bank a single cent.I am disapointed.Why do I not qualify for a temporary loan?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2018, 09:25
Official

Good Day Mr Mooketsi Sefora

Thank you for bringing this to our attention.

We acknowledge your complaint.

Your complaint has been routed to the relevant department for further investigation and resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***