Disapointed

I am very disappointed with fun,I called in due to a loan mistakenly made by me on my partners acc,we called in 10times wanting to reverse the loan all the consultants I spoke to were not able to assist us?worse!they dropped the phone on me an some cut us off without telling us wether we would be helped it not.One was rude to an of asking how stupid is it posible to take loan by mistake.After a loss of airtime worth R100 we still don't know how to telephonecaly fix the matter.I am livid an disapointed at the service of FNB an it's consultants.If the loan money can't be reversed we are going to pay extra charges in something we immediately tried to resolve. ********** 624