disapointed

<p>What a disappointment I had yesterday 15/03/2017 around 2 P.M, I went to FNB Florida Road Durban because I wanted to get a smartphone that they use to advertise for a once off (R1500 and R150.00 each and every month for 24 months) to my surprise I was told that I won’t be able to get a phone because a person who deal with cell phones is sick and went to the doctor with the bank keys. I was also told that I f I wanted the phone I was supposed to tell them a day before but yet by the time I was on the waiting seat I was asked by the Indian lady how can she help me of which I did explain to her that I wanted the FNB smartphone she didn’t tell me by then that I wasn’t going to get the phone but when I went to the consulted she decided to call her as a second person who deal with cell phone and who is in charge then she told me that I won’t get the phone because there are no keys I must go to other branches to get a phone, what a waste of time .What kind of the service is that, I even wish to cancel my account at FNB.</p> <p> </p>