1 reviews | Active since Aug 2018
DISAAPOINTED
I am extremely disappointed by the service I was given by Michelle Jacobs| Private banker | FNB Private Clients | Premium Email: ********** | Tel: ********** | Cell: ********** 207 Address: Floor 4, Willowbridge place, Tyger valley, Western Cape Province, 7530 Private Clients Service Suite | Tel: ********** | Email: ********** For someone that is supposed to be a private banker, I even got better service from a call centre agent. Assistance is a very crucial thing, especially if it's not free.
Good day Mamokato,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Private Clients for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
*** (option one)
Good day Mamokato,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Private Clients for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
*** (option one)