zD
zaid D
1 reviews | Active since Oct 2019
04 Oct 2019, 06:36
DIPHO THE UGLY FACE OF WOODMEAD BANK....SO SOUR!!!!!!!!!!!!!
ON THE 3RD OF OCTOBER I WENT TO FNB IN WOODMEAD FOR ASSISTANCE WHERE MYSELF AND MY WIFE MET WITH A WOMAN NAMED DIPHO WHO WAS STANDING AT THE DOOR OF THE BANK WITH THE MOST SOUR FACE I HAVE EVER SEEN , WE EXPLAINED THAT MY WIFE LOST HER CARD AND PHONE TO GET AN OTP . ALL WE WANTED WAS A STATEMENT AND A TEMP BANK CARD SHE SAID SHE CANNOT DO ANYTHING TO HELP US AND THEN COMPLETELY IGNORED US , ANOTHER LADY HELPED US HER NAME WAS KEALEBOGA SHE WAS A REAL STAR AND WE DID GET A STATEMENT FOM HER SHE WAS AWESOME . IT IS SAD THAT DIPHO DID NOT EVEN SHOW THAT SHE CARES TO ASSIST AND TO STAND AT THE DOOR OF THE BANK AND WELCOME US SO RUDELY . WHAT A BAD EMBASSADOR OF THE FIRST RAND GROUP.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
04 Oct 2019, 09:51Good day Zaid Dangor,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Oct 2019, 09:51
Official
Good day Zaid Dangor,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
