Digital banking is primitive, a nightmare

I am a new customer to FNB + my experience has been horrific so far. I have to get an FNB account cause I have international paypal payments coming in, otherwise I would never do it. It has been an absolute nightmare trying to set up my digital banking & app. The systems are constantly down and I'm still not able to register on the app. I went to the Robertson branch twice, they had to actually delete my whole account because the central office in Jhb somehow duplicated my details. I've lodged complaints but they're so pathetic that they can't even call back or address the complaints. I've called a dozen times too, but no one ever answers. Whoever is head of IT should be fired - fire the whole department - and go hire people from Capitec who are just, as always, brilliant. Fire the complaints department while you're at it. All the millions you spend on presenting yourself as this digitally advanced bank would be better spent to actually fix your digital infrastructure! I'll be sure to inform all my friends and family to never ever bank with FNB