Different product offers for Whites and Blacks

I was stack in a rural area and because I hold a petrol card I called for road side assistance. I leasrned that because I was in the rural area I only get 20 km worth of assistance because I was in a rural area and for urban areas its 40 km. it is known that in the rural areas no service provider is ever close. if we all hold the same product why cant we all enjoy the same benefits? why is it that the urban areas are the ones that enjoy better offers. we all know that the urban areas a dominated by white people and rural areas by blacks. is that FNB still holds the white supremacy mentality hence the offer are different? but then again what can you expect it was all over the news with the home loans offers and now I also learned on other products also. I will be moving to a bank that sees all customers as being equals and offering the same value irrespective of where I stay. after all the fee I pay is equal to the fee that the urban client is paying, so why do they get better value based on their location?