aK
abdullah K

1 reviews | Active since Nov 2016

16 Jul 2017, 01:33

Didn't receive my airtime

<p>I made 2 purchases of R15 airtime and Didn't receive it on the 16th July 2017 , the money was taken off my account but the airtime did not reflect , I rebooted my phone about 20 mins after and still nothing , I make purchases all the time with no issue and you can check my airtime purchase if you like. Please sort this out , I wantvmy airtime urgently. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2017, 11:12
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)