TJ
Tracy J
1 reviews | Active since Apr 2019
23 Apr 2019, 17:50
did you take my money????
So after my hellopeter complaint on the 15th of April 2019,I was contacted by a friendly lady Nalmi. Nalmi asked me to forward the proof of payments to her. This was done.Nalmi sent these on to Ms Malefane who assured me that the issue had been expedited to the administration department.
Suprise...Suprise when I logged into my bank account today the entire account is missing, not just the money. What on earth is going on FNB????????? 2 months issue? I am really unhappy.
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FNB (First National Bank)'s replyOfficial
24 Apr 2019, 09:59Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply24 Apr 2019, 09:59
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)