1 reviews | Active since Dec 2016

18 Dec 2016, 18:29

Did not reverse debit order

<p>Still did not received my loan debit order reversal. That went of on the 15th and should go off on the 25th. After a consultant phoned me and told me I will receive it the same day (case no ********** ). I also phoned FNB and still nothing.</p> <p>FNB Your service is really getting worse. So disappointed </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2016, 08:41
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)