FM
Franscois M

1 reviews | Active since Jun 2013

10 May 2017, 08:41

Device declined

<p>I am an FNB private client, the begged me to move my business from another bank. Gave overdraft and credit card.</p> <p>try to apply for one of the FNB device option and was declined because of my credit status??</p> <p>checked all credit listings and have an excellent record with all.</p> <p> </p> <p>this is such bad service, private banker yet to phone me back In two weeks!!</p> <p> </p> <p>you are just a number in a system seems I'll be going back to ABSA</p> <p> </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2017, 09:39
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)