MS
Mooketsi S
1 reviews | Active since Oct 2018
09 Oct 2018, 16:12
Devastated
Was sent a refference number yesterday an still have not received a call or help as to why i don't qualify for a temporary loan when I have been banking with FNB for years an never a single loan
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
09 Oct 2018, 16:23Good day Mooketsi Sefora,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Sales and Service Contact Centre and have requested that they be in contact with you.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply09 Oct 2018, 16:23
Official
Good day Mooketsi Sefora,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Sales and Service Contact Centre and have requested that they be in contact with you.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
MS
Mooketsi S's updateReviewer Update
10 Oct 2018, 17:41Still waiting?
MS
Mooketsi S's update10 Oct 2018, 17:41
Reviewer Update
Still waiting?