DETERIORATING BAD SERVICE-FNB

From Monday 12 Sep 22 initiated query on the utterly useless and time consuming SECURE CHAT where customer keeps on repeating yourself over,and over and over again and up to to today I have received no response other then stating that I will get feedback.

Send another request on FNB app for someone to get back to me, instead just SMS response again someone will contact me.

Phoned the Premier Banking Suite and consultants call gets dropped and no follow up.

*Shoprite banking will be a better option I think going forward!!!