GP
Garth P

1 reviews | Active since Oct 2016

19 Mar 2017, 16:15

Despite previous hello peter complaint, FNB have not responded

<p>I wrote a complaint via hello peter some 2 weeks ago requesting closure of my 32 day flexi deposit and transfer of funds to my tax savings account, FNB have not even bothered to comply or even so much as give me a call.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Mar 2017, 08:40
Official

Good day Mr. prattfgarth

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: *** .

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***