GP
Garth P

1 reviews | Active since Oct 2016

08 Apr 2017, 13:35

Despite my email FNB Premier Banking have not bothered to reply

<p>I sent FNB Premier Banking an email on 27th March 2017 at 13h32. To date i have neither received an acknowledgement nor a reply thereto.</p> <p> </p> <p>It was a simple request in that i merely enquired when i may expect to receive my income tax certificate for the period ending 28th February 2017!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Apr 2017, 10:20
Official

Good day Mr. prattgarth

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***